Telecommunications

More about Abbeylink

About Us

Abbeylink operates a global infrastructure with 210+ Carrier interconnects at various switching facilities specializing in high quality termination.

Abbeylink is a global communications service provider offering wholesale and retails telephony services using conventional circuit-switched and Internet protocol telephony.

We have a regional focus on inbound/outbound traffic from Eastern Europe, Central Europe, Middle East and South Asia. We have a developed a strong and long-standing relationships with regional and local companies all over the world.

Our aim is to deliver world class services to the residential, pre-paid calling card and wholesale carrier markets, offering perfect quality, competitive rates and the most flexible and reliable communication services. With the backing of dynamic staff of engineers, technicians and consultants we are continuously researching and evaluating emerging technologies in the communication field.

Whether you are a large enterprise, service provider, or partner we can offer the right service solution every time.

Customer Care

Our main target is to support our customers with such technologies and channels of communications, that business customers could focus on their direct business and private customers could enjoy this convenience we bring them.

Abbeylink support its customers with 24 hours customer and technical support services. We maintain our own highly trained support and account services staff for personalized relationships with our customers to insure full customer satisfaction. Abbeylink able to consistently deliver top quality services to its customers by bringing together highly talented people in a creative, collaborative environment. Our dedicated, trained and experienced professionals are always available to help our customers improve their results.Benefit from our simple deployment and proactive customer support to ensure that you focus remains on delivering exceptional offerings and increasing revenue.

Big Data processing

Big Data is an invaluable strategic lever for telecom operators to reverse the revenue decline trend affecting markets worldwide. Big Data enables Telcos to leverage one of their strongest hidden assets, customer insights.

In order to maximize the value of Big Data, Telcos should identify the market potential of these enhanced products and services and/or improve the quality of service and optimize operations of their core business to generate incremental revenue streams or cost savings through Big Data. Upon ascertaining the market potential, Telcos should select the most optimal business model – e.g. 1) Business Intelligence as an internal and/or external service, 2) Insights as a product for service industries, 3) Big Data technology as a service, 4) Advanced Analytics offerings etc. to capture the opportunity and manage the implementation from a technological, as well as operational perspective.

The emergence of Big Data technologies enables Telcos to capture, analyze and monetize enormous volumes of customer information and interaction data across multiple touch points in real time. This provides them with a unique strategic advantage to improve the performance of their core business by offering more targeted products and services and differentiated customer experience. The most valuable customer insights can be monetized, and an array of enabling data and business intelligence services can be offered to companies in a range of industries.